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OPERA CLOUD (OHIP) SOLUTION

New-generation hotel check-in solution

Built on Opera Cloud (OHIP), the solution connects document scanning, e-signature and self-service check-in — simpler operations, smoother arrivals.

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One solution, the whole check-in journey.

From document scanning and e-signature to self-service check-in, every step stays in sync with Opera Cloud (OHIP): guest details are captured and auto-filled, registration cards are signed paperlessly, and records stay centrally managed.

Three modules, deploy as you need

Document scanning

The OCR document reader captures guest details and auto-fills them into OPERA Cloud via OHIP, with document authenticity checks.

E-signature

Registration cards are signed paperlessly on a tablet, while the front-office portal reviews and manages signed documents.

Self-service check-in

Guests check in, check out, extend stays and register companions on kiosk or mobile.

In development

OCR DOCUMENT SCANNING

Instant capture, automatic fill-in.

The Willtech OCR scanner reads documents over OCR and RFID, flowing guest details straight into OPERA Cloud — less typing, less waiting at the desk.

  • Passports from 200+ countries and regions (ICAO Doc 9303)
  • 80+ ID document types: Mainland China, Hong Kong, Macao and Taiwan
  • UV image capture for document authenticity checks
  • New document types can be customised, e.g. Macau Arrival Slip

E-SIGNATURE

Paperless registration, signed in seconds.

The front desk pushes the registration card to a tablet; the guest reviews, updates and signs. Signed results return instantly for central review in the E-Sign portal.

  • Stable wired or flexible wireless deployment
  • Android tablets supported today, iOS planned
  • Update, sign and submit in one flow, with automatic re-push when details are incomplete
  • Portal covers content management, guest surveys, forms and signed documents

SELF-SERVICE CHECK-INIn development

Self-service check-in, coming soon.

A lobby kiosk and a mobile app let guests complete check-in on their own, with the interface, workflow and branding tailored to each hotel.

  • Check-in, check-out, extend stay and room key replacement
  • Companion registration with document scanning
  • Integrated payment
  • Hotel-branded UI: logo, colours, typography and languages

At a glance

System integration Opera Cloud (OHIP)
Documents 200+ countries and regions · 80+ ID types
Components OCR scanner · signature tablet · check-in kiosk · mobile app
Platforms Android (iOS planned)
Availability Scanning and e-signature available; self-service in development

Ready to upgrade your guest arrival?

Talk to our product team for a demo and a tailored proposal.

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